At the Ackerman Institute Treatment Center, trained therapists help families from all ethnic, economic and religious backgrounds. Family therapy is a method of understanding and treating emotional problems and personal crises by working with the entire family rather than the individual. Therapy sessions focus on understanding individuals' thoughts, feelings and behavior within the context of their families. The goal is to harness and strengthen family resources, and help family members work collaboratively towards solutions to their problems. Therapy is provided by psychiatrists, psychologists and social workers on the Ackerman faculty and by clinicians in postgraduate training and supervision at Ackerman.

The Treatment Center helps families with problems including, but not limited to, school difficulties, child and adolescent problems, marital issues, divorce, bereavement, learning disabilities, family violence, child abuse and incest, and chronic medical illness including AIDS. Families from all boroughs of New York City and from the larger tri-state area are welcome. Fees are on a sliding scale based on family income. Ackerman is an in-network provider for Oxford, HIP, MetroPlus, and Health First. Medicaid is accepted.